Bitsgap

What it is

A hosted bot platform, run by Bitsgap Software Solutions — FZCO in Dubai Silicon Oasis, with the iOS app published by a second entity, Bitsgap Holding OÜ. You connect exchanges by API key, build bots in forms, and everything runs on the vendor's infrastructure. Nothing is installed.

Six bot types do the work: GRID, DCA, BTD, LOOP and QFL on spot, COMBO and DCA Futures on derivatives. Around them sit a manual terminal with smart orders — scaled, TWAP, stop-limit, multiple take-profits — a portfolio dashboard, a demo mode, and a backtester whose lookback is metered by plan.

How it meters, which is the thing to understand before comparing prices. 3Commas sells bot types and counts how many of each you may run. Cryptohopper sells exactly one bot per subscription whatever you pay. Bitsgap sells counts per type — three grid bots and ten DCA bots at the bottom, fifty and 250 at the top — so the question that decides your plan is not which strategies you want but how many positions you intend to have open at once.

Pricing

The pricing page opens on the annual tab. The 23, 55 and 119 dollars in large type are the annual per-month rate; month to month the plans are 29, 69 and 149 dollars. A seven-day trial of the top plan starts without a card.

The refund is easy to lose and the policy says so plainly. A full refund is available within seven days of the latest monthly payment only if you have not used any of the services except demo trading in that period — so the first live bot you start ends the refund window. On an annual plan you may request a partial refund within 180 days, for whole unused months, calculated excluding the discount you were given. Payments in cryptocurrency are non-refundable, and the platform accepts more than fifty altcoins. UAE VAT on used periods is not refunded either. The policy has been in force since 8 October 2025.

Data & coverage

Seventeen exchanges, listed with 24-hour volume and pair counts on the vendor's own page: Aster, Binance, Binance US, Bitfinex, Bitget, BitMart, Coinbase, Crypto.com, Evedex, Gate, Gemini, HTX, Kraken, KuCoin, OKX, Poloniex and WhiteBit. Checked live on 21 September 2026.

Bybit is not among them, and two other pages on the same site say it is. The AI Assistant page answers "what exchanges can I trade on" with "popular exchanges like Binance, Bybit, Crypto.com and Gate.io are fully integrated", and the template behind the per-coin landing pages promises automation "on Binance, Bybit, Kucoin, OKX, and 10+ other major crypto exchanges". Marketing copy that names a venue the product does not connect to is worth knowing about before you read any other claim on those pages.

One venue is not like the others. Evedex is where the free plan's three COMBO bots run, and every paid tier's COMBO allowance is quoted against it — three, ten and fifty bots "on Evedex". The vendor describes Evedex as "part of the Bitsgap ecosystem", publishes a 65.3 percent win rate drawn from 16,734 COMBO bots on it, and sells the pairing as self-custodial perps with no KYC. Treat that statistic as a vendor statistic about a venue the vendor is promoting, not as a measured property of the bot.

Backtesting depth is a plan feature rather than a data feature: 30 days on Basic, 180 on Advanced, 365 on Pro.

Integrations

This section is short, and the shortness is the finding. There is no public API, no webhook listener, no TradingView alert execution and no MCP server — not documented, not in the help centre, not on the pricing table. Three hundred and seven English help-centre URLs contain zero pages about any of them.

What exists is the web app, an iOS app (version 2.11.07, updated 14 September 2026, published by Bitsgap Holding OÜ) and an Android app. Payment takes cards or crypto.

Export is advertised and undocumented. The portfolio page promises "historical data export" and no help-centre article says in what format or from where; the vendor's own tax article, asked the same question, answers by telling you to export from each exchange instead. This card therefore records no export formats rather than guessing at one.

The practical consequence: a signal you generate elsewhere cannot start a Bitsgap bot, and a Bitsgap bot cannot tell anything else what it did. Compare Gunbot, which documents a REST API, webhooks and an email listener, or Cryptohopper, which runs a first-party MCP server.

Limitations

The AI Assistant is sold on an outcome, and the number has no method behind it. The vendor's AI page promises to "boost your profits by up to 20% compared to manual trading" and its FAQ repeats that "users typically see a 20% increase in profits", with no period, sample, venue or definition of the comparison anywhere on the page. The feature itself picks pairs and deploys a portfolio of bots for you, which is why this card carries ai_features: recommendations. It stays in the catalogue because the keys, the venue, the size and the stop remain yours, and because the subscription buys automation rather than somebody else's trade — but the marketing around it is the least trustworthy surface on the site.

Your keys live on their servers. That is the deal with every hosted platform here, and the security page answers it with 2048-bit encryption, firewalls, 2FA and FIDO2 hardware keys. Nothing on the page is independently attested, and a key with trade permission is the account short of withdrawal.

The public changelog stopped fifteen months ago. The newest release-notes month in the help centre's sitemap is June 2025, while the iOS app shipped an update in September 2026 and the pricing page advertises an Evedex integration as new. The product is moving; the record of what changed in it is not.

There is no tax reporting, and the vendor's own article tells you so. Its guidance is to export trade history from each exchange and feed it to CoinTracking or Koinly. It does not mention exporting from Bitsgap.

The vendor pays 30 percent of your subscription, recurring, to whoever referred you. The affiliate terms are public: a 30-day cookie that renews on every visit, commission on every payment the referred user makes, accounting in euros, payouts in USDT on TRC-20, 25 euro minimum, 21 days to pay. Every exchange in the supported list also carries a "Sign up" link. None of that makes the software worse, and all of it explains the tone of most Bitsgap content you will find elsewhere.

Alternatives

3Commas covers the same ground with a developer API, webhooks and futures on more venues, and carries a disclosed 2022 key-exposure incident that this vendor does not. Cryptohopper is cheaper per month, spot only, and gives you one bot. OctoBot Cloud hosts an engine whose source you can read.

If the closed loop is what bothers you, the answer is not another hosted platform. Gunbot is a one-time licence you install, with a REST API and webhooks; Freqtrade, OctoBot and Hummingbot cost nothing but a server and put every key in a file you own.